At OilTrak, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you access or use our website and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • We may collect and process the following types of data:

  • Personal Information: Name, email address, phone number, company details, and delivery/billing address.

  • Transaction Data: Details of orders, purchases, and services provided.

  • Technical Data: IP address, browser type, device information, and usage data collected via cookies and tracking technologies.

  • Communication Data: Information you provide when contacting us, submitting inquiries, or requesting support.

  • Marketing Data: Preferences in receiving marketing communications (only where consent is provided).

2. How We Use Your Information

  • We use your data for the following purposes:

  • To provide and manage our products and services

  • To process transactions and fulfill contractual obligations

  • To communicate with you regarding inquiries, orders, or updates

  • To improve our website, services, and user experience

  • To send marketing communications (only with your consent)

  • To comply with legal and regulatory requirements

3. Sharing of Information

  • We do not sell or rent your personal data. We may share your data only with:

  • Service Providers: Logistics partners, payment processors, and IT service providers

  • Affiliated Companies: Within OilTrak group companies for operational purposes

  • Legal Authorities: When required by law or to protect our legal rights

  • All third parties are required to handle your data securely and only for specified purposes.

4. Data Transfers

  • Your data may be transferred and processed outside your country of residence where necessary for business operations. In such cases, we ensure appropriate safeguards are in place to protect your data.

5. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.

  • You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Security

  • We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

7. Data Retention

  • We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights

  • In accordance with applicable laws, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time

  • Object to or restrict certain data processing activities

9. Third-Party Links

  • Our website may contain links to external websites. OilTrak is not responsible for the privacy practices of such third-party websites.

10. Updates to This Policy

  • We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

11. Contact Us

  • For any questions regarding this Privacy Policy, please contact:

  • Email: info@oiltrak.com

  • Working Hours: Sunday – Thursday, 08:00 AM – 05:00 PM

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