Welcome to OilTrak. These Terms and Conditions govern your access to and use of our website and services.

By accessing our website or engaging with our services, you agree to comply with these Terms.

1. Use of Website

  • You must be at least 18 years old or legally authorized to represent a company to use this website.

  • You agree to provide accurate, complete, and up-to-date information when submitting inquiries or placing orders.

  • Unauthorized use of this website may result in legal action.

2. Products, Services & Orders

  • All products, services, and quotations are subject to availability and formal confirmation.

  • Any prices, specifications, or lead times displayed on the website are indicative only and do not constitute a binding offer unless formally issued in writing.

  • OilTrak reserves the right to modify or cancel any order due to errors, supply constraints, or other operational reasons.

3. Pricing & Payment

  • Prices are typically quoted exclusive of shipping, duties, and taxes, unless otherwise stated.

  • Payment terms shall be defined in the official quotation or contract.

  • OilTrak reserves the right to suspend or cancel orders in case of payment issues or suspected fraudulent activity.

4. Delivery & Logistics

  • Delivery timelines are estimates only and may vary due to logistics, customs clearance, or supply chain conditions.

  • OilTrak shall not be held liable for delays caused by third parties, including shipping agents or customs authorities.

  • The customer is responsible for providing accurate delivery details and ensuring proper receipt of goods.

5. Returns & Refunds

  • Returns and refunds are governed by our Refund Policy, available on our website.

  • All return requests are subject to inspection and approval.

6. User Conduct

  • You agree not to:

  • Misuse the website (including hacking, introducing malicious code, or attempting unauthorized access).

  • Submit false, misleading, or inappropriate information.

  • Violate any applicable laws or regulations.

7. Intellectual Property

  • All website content, including text, graphics, logos, and technical materials, is the property of OilTrak or its licensors and may not be used, reproduced, or distributed without prior written consent.

8. Limitation of Liability

  • OilTrak shall not be liable for any indirect, incidental, or consequential damages, including loss of profit, business interruption, or loss of data.

  • Our liability, if any, shall be limited to the value of the product or service supplied.

9. Warranty Disclaimer

  • Unless otherwise stated in a formal agreement, all products and services are provided “as is” without warranties of any kind.

  • Any manufacturer warranties shall be passed on to the customer where applicable.

10. Force Majeure

  • OilTrak shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:

  • Natural disasters

  • War or civil unrest

  • Government regulations

  • Supply chain disruptions

11. Third-Party Links

  • Our website may contain links to third-party websites. OilTrak is not responsible for the content or practices of such websites.

12. Modifications

  • OilTrak reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.

13. Governing Law

  • These Terms & Conditions are governed by the laws of the Arab Republic of Egypt. Any disputes shall be subject to the jurisdiction of the Egyptian courts.

14. Contact Us

  • For any inquiries regarding these Terms:

  • Email: info@oiltrak.com

  • Working Hours: Sunday – Thursday, 08:00 AM – 05:00 PM

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